ABOUT

The Yeovil Refresh programme aims to create a town centre that will be a vibrant place to live, work, shop, learn and visit. Working with consultants and key partners, South Somerset District Council has been exploring how it can best invest in Yeovil’s future.

We have created this website to ensure that you can be kept up to date with information specifically about the programme as we move forward with the projects within it. You can view all the news articles released for Yeovil Refresh, all videos created, find out about the specific projects, details about the key stakeholders and also find out general information about the programme.

ACCESSIBILITY

This accessibility statement applies to www.yeovilrefresh.co.uk.

This website is run by South Somerset District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change colours, contrast levels and fonts
Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

You cannot modify the line height or spacing of text
You can’t change the colour contrast levels or fonts

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email ssdc@southsomerset.gov.uk
call 01935 462462
We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: yeovilrefressh@southsomerset.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

South Somerset District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 25 September 2020. It was last reviewed on 28 September 2020.

PRIVACY STATEMENT

South Somerset District Council is committed to protecting your privacy when you use our services. The Privacy Notice below explains how we use information about you and how we protect your privacy.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, contact the Data Protection Officer, Cath Temple, at DPO@southsomerset.gov.uk or by calling 01935 462462 and asking to speak to the Data Protection Officer.

The law allows us to use your personal information. There are a number of legal reasons why we need to collect and use your personal information.

Generally we collect and use personal information in the where:

you, or your legal representative, have given consent
you have entered into a contract with us
it is necessary to perform our statutory duties
it is necessary to protect someone in an emergency
it is required by law
it is necessary for employment purposes
you have made your information publicly available
it is necessary for legal cases
it is to the benefit of society as a whole
it is necessary to protect public health
it is necessary for archiving, research, or statistical purposes

We only use the information that we need. Where we can, we'll only collect and use personal information if we need it to deliver a service or meet a requirement.

If we don't need personal information we'll either keep you anonymous if we already have it for something else or we won't ask you for it. For example in a survey we may not need your contact details we'll only collect your survey responses.

If we use your personal information for research and analysis, we'll always keep you anonymous or use a different name unless you've agreed that your personal information can be used for that research.

If we have consent to use your personal information, you have the right to remove it at any time. If you want to remove your consent, please contact our Data Protection Officer and tell us which service or services you're using so we can deal with your request.

Cookies

We want to make our online services as easy, useful and reliable as we can. Therefore, like most other websites we use 'cookies' to collect anonymous statistics about how people use our site. For more information on how we use cookies, see our Cookies page.

Links to other websites

SSDC websites contain hyperlinks to websites owned and operated by third parties. This privacy notice does not cover the links contained on this site which takes you to another website. These third party websites have their own privacy policies and you are encouraged to read the privacy statements on the other websites that you visit.

SSDC is only responsible for the content it inputs on its own website and social media and we do not accept any responsibility or liability for any other content including links to third party websites. Your use of such websites is at your own risk.

Social networking sites

We may monitor and respond to comments or opinions on social networking sites, for example Facebook and Twitter.